Product Authenticity and Safety

Compliance and Product Safety at Lot Of Music

At Lot Of Music, we prioritize the safety and satisfaction of our customers. This page outlines our adherence to the General Product Safety Regulation (GPSR) and other safety standards for the products we sell, ensuring compliance with European Union regulations. Here, you will find detailed information about our safety measures, traceability practices, and customer guidelines.

Our Commitment to Product Safety

The General Product Safety Regulation (GPSR) establishes requirements for ensuring that all consumer products placed on the market are safe. Lot Of Music is fully committed to meeting these regulations by:

• Conducting rigorous quality and safety checks for all products.
• Providing clear and accurate information on product use and storage.
• Maintaining robust traceability systems to ensure all products can be tracked to their source.
• Responding promptly to any safety concerns, including initiating product recalls if necessary.

Product Categories and Safety Information

Vinyl Records

• Material: Vinyl is a durable material but can warp or break under certain conditions.
• Safety Tips:
• Store vinyl records in a cool, dry place away from direct sunlight or heat sources.
• Handle records by the edges to avoid damage.

CDs and DVDs

• Material: These products are made from plastic, which may crack if mishandled.
• Safety Tips:
• Keep discs in their protective cases when not in use.
• Avoid exposure to extreme heat or humidity to prevent warping.

Cassettes

• Material: Plastic casing with magnetic tape.
• Safety Tips:
• Keep cassettes away from magnets to avoid data loss.
• Ensure children do not handle cassettes unsupervised due to small parts.

Blu-rays

• Material: High-quality, durable plastic.
• Safety Tips:
• Store Blu-rays in their original packaging to prevent scratches.
• Use compatible devices to avoid playback issues.

Traceability and Quality Control

We maintain a detailed record of all products in our inventory, including:

• Manufacturer and supplier details.
• Product codes and batch numbers.
• Safety and compliance certifications.

This traceability ensures that we can quickly identify and address any safety concerns that may arise. Additionally, our quality control team performs regular checks to ensure all products meet our high safety standards.

Customer Responsibilities

To ensure product safety, we ask our customers to:

1. Inspect all products upon receipt and report any damage or defects immediately.
2. Use products only as intended and in accordance with the provided instructions.
3. Dispose of packaging materials safely, especially plastic, to prevent hazards.
4. Keep small parts or fragile items out of reach of young children.

Product Recalls and Customer Notifications

In the unlikely event of a product recall, Lot Of Music is committed to:

• Promptly notifying affected customers via email and other communication channels.
• Providing clear instructions on how to return or replace the recalled product.
• Offering refunds or replacements as applicable.

Contact Us

If you have any questions or concerns about product safety, compliance, or quality, please reach out to us:

• Email: compliance@lotofmusic.com
• Contact Form: lotofmusic.com/pages/contact

For more detailed information about our compliance measures, please refer to our Product Safety and Compliance Documentation.

How can I report a product safety issue?

To report a legitimate safety issue for a product sold on Lot Of Music, please contact our Compliance Team. You can also email us at productsafety@discogs.com.

Thank you for choosing Lot Of Music. Your safety and satisfaction are our top priorities.